Privacy Policy for EdTucate
Last Updated: 15/09/2024
Welcome to EdTucate! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our online tutoring platform.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our services.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information:
• Contact Information: Name, email address, phone number, mailing address, and other contact details.
• Account Information: Username, password, and other authentication details.
• Payment Information: Credit/debit card details, billing address, and other financial data needed to process transactions.
• Demographic Information: Age, gender, education level, and preferences.
• Content You Provide: Any information you choose to provide when interacting with tutors or using our platform features, such as messages or uploaded files.
b. Non-Personal Information:
• Usage Data: Information about your interaction with our platform, such as IP address, browser type, device type, operating system, referral URLs, pages visited, time spent on each page, and other analytical data.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.
2. How We Use Your Information
We use your information for the following purposes:
• To Provide and Improve Our Services: Facilitate online tutoring sessions, personalize your experience, and improve the functionality of our platform.
• To Communicate with You: Respond to your inquiries, send important notices, updates, newsletters, and promotional materials.
• To Process Transactions: Handle payments, subscriptions, and other financial transactions.
• To Ensure Security: Detect and prevent fraudulent activity, unauthorized access, and other security issues.
• To Comply with Legal Obligations: Meet regulatory requirements and respond to legal requests.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
• Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, data analysis, marketing).
• Legal Authorities: To comply with applicable laws, regulations, or legal processes, or to protect the rights, property, and safety of EdTucate, our users, or others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that business deal.
4. Data Security
We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and access controls. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Choices and Rights
• Access and Correction: You may access, update, or delete your personal information by logging into your account or contacting us directly.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us.
• Cookies: You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our platform may not function properly without cookies.
6. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Children’s Privacy
EdTucate does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.